Privacy

Your privacy is important to us

SUMMARY
We take the protection of our customers data extremely seriously. Data is held securely and we only use your information for the purposes of fulfilling your order. Your data is never sold or shared for any other purposes. The full legal terms of the policy can be read below

INFORMATION RUSTY ROOSTER COLLECTS:
To fulfil your order, you must provide Rusty Rooster with certain information such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide Rusty Rooster with additional personal information, if you contact us directly. 

WHY WE NEED YOUR INFORMATION AND HOW WE USE IT:
Rusty Rooster relies on a number of legal bases to collect, use, and share your information, including:
• as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use. 

INFORMATION SHARING AND DISCLOSURE:
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

• Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 
• All direct payment gateways offered by Wix.com and those used directly by Rusty Rooster adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers..
• Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law. 
• Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.


DATA RETENTION:
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 5 years. 


YOUR RIGHTS:
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below. 
• Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request. 
• Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons. 
• Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

HOW TO CONTACT US
For purposes of EU data protection law, we, Sara Raven & Steven Raven, are the data controllers of your personal information. If you have any questions or concerns, you may contact us at rustyroosterart@gmail.com

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 Rusty Rooster T/A Raven Farms Ltd

vat: 938 093 204     © Rusty Rooster

Handmade Rusty Metal Garden Art - Est 2016  I  All rights reserved

Wimblington, CAMBS PE15 0PE  | rustyroosterart@gmail.com

All copyright, design rights and intellectual property rights existing in our designs and products and in the images, text and design of our website / marketing material are and will remain the property of S&S Raven and Raven Farms Ltd 

Rusty Rooster Etsy Shop