FAQ

Frequently asked questions

How do I add a Gift message?


To add a gift message to your order please write the word GIFT followed by your message in the 'Add a note' section on the Cart page.




How do I return an Item


Please refer to the Delivery & Returns information page




How do I care for my Rusty Metal Garden Art?


Step One: Place it in the garden Step Two: Enjoy! Rusty Roosters garden décor does not require maintenance nor need protection from the Great British weather. Simply enjoy season after season and year after year.




Is the Rusty metalwork sealed?


No, we do not seal the rusty metalwork, therefore it will continue to corrode over the long term. However as it is made from thick mild steel you will be able to enjoy it for many years! We would recommend that any wall hanging pieces are offset from the wall by a few mm's to reduce the chance of any run off / staining - we can not guarantee that the rusty metal will not create any marks/stains.




Where are the products made?


All of Rusty Roosters products are made in the county of Rutland in the UK.




Do you ship to countries outside of the UK?


Customers in the USA and Australia can purchase most of our items via our ETSY shop - follow the link below. For all other countries please email us at rustyrooster@rutlanddesigns.com for more information.




Can you customise the garden art?


Yes! We welcome custom orders. Please email us at rustyrooster@rutlanddesigns.com with your ideas.